Privacy Policy

This Privacy Policy explains how RichardRendering, LLC and its affiliates (collectively "HangWithAI," "we," "us," or "our") collect, use, and disclose information when you access or interact with our websites, mobile apps, video games, APIs, interactive experiences, and other digital or offline services (the "Services"). By using the Services, you agree to this Policy. If you do not agree, please do not use the Services.

1. Information We Collect
Information You Provide Directly.

• Account details (e-mail, username, password)
• Payment information via our secure processors
• Chat content, images, characters, and other user content you share
• Communications you send to us (e.g., support requests)

Information Collected Automatically.

• Device and browser data (e.g., IP address, operating system, unique device identifiers)
• Usage and interaction metrics (pages viewed, time stamps, navigation paths)
• General location inferred from IP address

Information from Third Parties.

• Details from social or gaming platforms when you connect via Facebook, Google, Xbox, PlayStation, etc., as permitted by you
• Referrals or other publicly available data

2. How We Use Your Information
We use your information to:

• Provide, maintain, and improve the Services
• Personalize your experience
• Communicate updates, offers, and respond to inquiries
• Analyze usage patterns and train our AI models
• Detect, prevent, and investigate fraud or security issues
• Comply with legal obligations and enforce our Terms of Service

We never use or share your personal information for third-party advertising. We do not sell personal data, and your chat histories remain private unless:

• A technical need arises (e.g., security or service troubleshooting), or
• You expressly authorize sharing under the terms described here.

3. When We Share Your Information
We may disclose information only in the following limited circumstances:

• Service Providers: To trusted vendors who perform services (e.g., hosting, payment processing, customer support).
• Legal and Safety: To comply with legal processes, protect rights and safety, or enforce our policies.
• Business Transactions: During due diligence or transfer in the event of a merger, acquisition, or sale of assets.
• With Your Consent: When you explicitly request or direct us to share data (e.g., referrals).

4. Analytics and Cookies
We and our analytics partners (for example, Google Analytics) use cookies, pixels, and similar technologies to understand how you interact with the Services, improve functionality, and maintain security.

You may opt out of cookies via your browser settings, though disabling them may limit functionality.
To opt out of Google Analytics tracking, install the Google Analytics Opt-Out Browser Add-on.

5. Your Choices

• Access & Correction: Update or delete your account information at any time through your profile settings.
• Cookies & Tracking: Manage cookie preferences in your browser or device.
• Data Portability & Deletion: Request a copy of your data or ask us to erase it by contacting legal@h-w.ai.
• Opt-Out of Targeted "Sharing": Though we do not sell data, you can further limit analytics-based sharing by following instructions in Section 4.

Depending on your jurisdiction, you may have additional rights (e.g., under GDPR or CCPA). See Section 6 for details.

6. Regional Disclosures

• EEA & UK: We process personal data based on contractual necessity, consent, legitimate interests, or legal compliance. You may lodge complaints with supervisory authorities.
• California: Under the CCPA, you may request information on categories of data collected, disclosees, or opt out of certain processing. We do not "sell" or "share" for advertising.
• Nevada: You may opt out of any future "sale" of personal information by emailing us with "Nevada Do Not Sell Request."

7. Children's Privacy
Our Services are not intended for children under 13 (or under 16 in the EEA). If we learn we have collected personal data from a child in violation of COPPA, we will delete it promptly.

8. Security
We implement industry-standard safeguards (technical, administrative, physical) to protect your information. However, no system is completely secure.

9. Data Retention
We retain personal data only as long as necessary for the purposes outlined or to meet legal obligations. You can request deletion, but doing so may limit your ability to use the Services.

10. International Transfer
Your data may be stored and processed in the United States or other countries whose privacy laws may differ from your own. By using our Services, you consent to these transfers.

11. Third-Party Links
We are not responsible for the privacy practices or content of third-party websites linked from our Services. Please review their policies before providing any personal information.

12. Changes to This Policy
We may update this Policy to reflect legal or operational changes. We will post the date of the latest revision here; material changes will be communicated to you as required by law.

13. Contact Us
For questions or to exercise your rights, please email legal@h-w.ai or write to:

RichardRendering, LLC
2 Chemin des Tabornières
1350 Orbe, VD
Switzerland